What is FASTag Customer ID?

FASTag customer ID, often referred to as a FASTag User ID, is a 13-digit code that is issued in the initial registration or issuance of the FASTag. It represents the customer's unique identification for FASTag account. It guarantees that the right amount is taken out of the customer's account each time they use a toll plaza by linking their account with their car.

Now more options to buy and activate FASTag. Either you can apply through the Point Of Sale (POS) locations or get it through a bank authorised agent or even get it delivered at your doorstep, just by choose the convenient one.

How to find the FASTag Customer ID from the vehicle number?

In India, there are a several methods you may use to determine your FASTag ID number by using the vehicle number:

    • The customer service division of the FASTag issuing bank will be able to provide you your Customer ID if you have a FASTag account with them.
      The customer ID and other information are printed on the physical FASTag tag that is attached to the windscreen of your car.
      Entering the car registration number and other data on the National Highways Authority of India's (NHAI) official website is one option to pull the customer ID.
      You can call the FASTag customer service number provided by the NHAI, and they will assist you in finding your Customer ID.
      You will also get your customer ID via SMS (from your FASTag issuing bank) on your mobile number.
  • Having the Customer ID with you is crucial since it is needed for a number of activities, customers may check their account balance, manage their FASTag account, and view their transaction history. In short, the correct functioning of the FASTag system requires the Customer ID.