Is there any discount available while paying through FASTag?
Customers can avail cashback of 2.5% in FY 2019-20 on all toll payments across all toll plazas throughout the national highways. In FY 2018-19 the cashback percentage was 5% on all toll payments and similar way it was 7.5% and 10% in the early years. The cashback amount for a particular month will be credited back to your FASTag account in the subsequent month. Means, if the transaction is done in June 2020 then cashback will be processed in August 2020. Banks will initiate the cashback post receiving the funds from IHMCL (Indian Highway Management Company Limited).
Cashback terms from IHMCL/ NHAI is subject to change from time to time. Vehicles with FASTag will enjoy a 2.5% cashback till March 2020 and those without FASTag will endup paying double the toll charge.
If you face any issues with discount / cashback, contact the tag issuing bank with your mobile number against which the tag has been registered along with the vehicle registration number or tag ID.